Geek Squad at Best Buy at 9607 Research Blvd Austin, Texas | Support for appliances and TVs (2024)

Curbside Pickup Hours

Text Us

Total Tech Support

Meet Total Tech Support, a membership dedicated to supporting all the tech in your home – no matter where you bought it.

Learn about Total Tech Support

Free In-Home Consultation

Thinking about adding new tech or appliances? Our In-Home Advisor can visit your home, show you what’s possible, and create a customized plan.

Learn more about our In-Home Consultation

Want to shop items at Best Buy North Austin?

Shop this Best Buy store

Frequently Asked Questions About Geek Squad North Austin

• BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.

• Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.

• Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.

• We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.

• To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Austin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.